Accessibility statement

This accessibility statement applies to the Where Culture Connects website.

This website is run by Hammersmith & Fulham Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible as there is not enough contrast between white text on green backgrounds or green text on light green backgrounds.

Feedback and contact information

If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, email the H&F web team at webmaster@lbhf.gov.uk

You can also contact the H&F web team to request information on this website in a different format like:

  • an accessible PDF
  • large print
  • easy read
  • audio recording
  • or braille

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hammersmith & Fulham Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the following non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The green links to the theme pages on the homepage do not have enough contrast with the light green background they are on. This fails WCAG 2.2 success criterion 1.4.3 (contrast - minimum).

On some pages such as 'Why we need a strategy' and the theme pages, there is not enough contrast between the white text and green background it is used on. This fails WCAG 2.2 success criterion 1.4.3 (contrast - minimum).

Disproportionate burden

Not applicable.

Content that's not within scope of the accessibility regulations

Not applicable.

Preparation of this accessibility statement

This statement was prepared on 22 May 2024. It was last reviewed on 22 May 2024.

This website was last tested on 15 May 2024. The test was carried out by Hammersmith & Fulham Council.